Check whether pickup was actually scheduled and whether the contact number and location are correct. Keep the parcels ready for the next attempt and raise the missed pickup with its reference and AWBs. Do not make a second shipment for the same parcel solely to request another pickup.
Examples are for planning. Your selected courier, booking quote and applicable policy determine the actual service and charges.
Still need a hand?
Share your AWB and a short description with our support team. Never share an OTP or password.
Contact support