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Cancellation, Return & Refund

Last updated: 14 October 2026 · SB GADGE ENTERPRISES

Shipping cancellation and refunds are separate from returning a product to the seller.

01Before pickup

Request cancellation from the seller portal while the shipment is eligible. A request is complete only after confirmation. If the parcel has already been handed over or a carrier charge has been incurred, the applicable service rules determine the refund.

02After pickup and RTO

A parcel in transit cannot be treated as an unused booking. Interception or return is subject to courier acceptance. Forward freight, return freight and other valid charges may remain payable. Review the recorded booking breakdown.

03Refund records

Approved shipping reversals appear in the wallet or original payment channel as applicable. Settlement depends on the payment provider and bank. Report a missing reversal with AWB, payment reference and date; never send OTPs or full card credentials.

04Product returns

The merchant decides product replacement, return eligibility and purchase refunds. A reverse pickup, if booked, is a separate transport service and does not itself authorise a product refund.

05Contact us

  • SB GADGE ENTERPRISES · GSTIN 27CKCPG3905J1Z9
  • Warje, Near Pune–Bangalore Highway, Pune – 411058, Maharashtra, India
  • support@gharship.com · care@gharship.com
  • +91 97301 67352