Match the bank credit and UTR to the payout statement, then match each AWB to delivered COD orders. Separate collected value, fees and documented adjustments rather than treating one bank credit as one order. If a line is missing, send the payout reference and AWB to support, with unrelated bank transactions masked.
Examples are for planning. Your selected courier, booking quote and applicable policy determine the actual service and charges.
Still need a hand?
Share your AWB and a short description with our support team. Never share an OTP or password.
Contact support