Compare the courier’s measured weight and dimensions with your sealed-parcel evidence and the service’s slab rules. Raise the dispute promptly with AWB, original photographs and measurements within the published dispute window. Follow its status in the panel and retain the written decision; do not submit altered photos or only the unpacked product’s weight.
Examples are for planning. Your selected courier, booking quote and applicable policy determine the actual service and charges.
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Share your AWB and a short description with our support team. Never share an OTP or password.
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