Before retrying a slow booking, check the shipment list for an AWB against the same order. Keep one internal order reference and mark it booked only after confirmation. If two labels were created, do not hand over both parcels; ask support which unused booking can be cancelled.
Examples are for planning. Your selected courier, booking quote and applicable policy determine the actual service and charges.
Still need a hand?
Share your AWB and a short description with our support team. Never share an OTP or password.
Contact support