Look at the shipping label or the tracking message sent by the seller. Sellers can find it in shipment details after booking. Copy the full number without spaces into the Track page. If you only have a shop order ID, ask the seller for the courier AWB rather than guessing a tracking number.
Examples are for planning. Your selected courier, booking quote and applicable policy determine the actual service and charges.
Still need a hand?
Share your AWB and a short description with our support team. Never share an OTP or password.
Contact support