Keep the registered phone reachable and have the exact COD amount or supported payment method ready if applicable. Share directions through the verified delivery contact. Provide a delivery OTP only when the parcel is physically being delivered; never confuse it with a bank or login OTP.
Examples are for planning. Your selected courier, booking quote and applicable policy determine the actual service and charges.
Still need a hand?
Share your AWB and a short description with our support team. Never share an OTP or password.
Contact support